Frequently Asked Questions

Answers to the most frequently asked questions about Sedor products

What makes Sedor products special?

Sedor products are made from 100% natural Sudanese ingredients, carefully sourced and traditionally processed to preserve their natural benefits for your hair.

How long does shipping take?

We ship within 2-3 business days. Delivery to most Egyptian cities takes 3-5 days. International shipping to Gulf countries takes 7-10 days.

Are your products suitable for all hair types?

Yes! Our natural products are gentle and suitable for all hair types including curly, straight, thick, and fine hair. Each product has specific benefits to address different hair concerns.

How do I use Moshat powder?

Mix Moshat powder with warm water to form a paste. Apply to your hair from roots to tips, leave for 30-60 minutes, then rinse thoroughly. Use weekly for best results.

Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) for all orders within Egypt. You can pay when you receive your order at your doorstep.

What is the shelf life of your products?

Our natural powders have a shelf life of 12-18 months when stored in a cool, dry place. Each product has an expiry date printed on the packaging.

What are the benefits of Henna for hair?

Henna is a natural hair conditioner that strengthens hair, adds shine, and provides a natural reddish tint. It also helps with dandruff, promotes hair growth, and makes hair softer and more manageable.

Can I return or exchange products?

Yes, we accept returns within 7 days of delivery if the product is unused and in its original packaging. Please contact our customer service via WhatsApp to arrange the return.

Do you ship internationally?

Yes! We ship to UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, Jordan, and other countries. International shipping takes 7-14 days depending on the destination.

Can I mix different products together?

Absolutely! Many of our customers love mixing products. For example, mixing Henna with Sidr creates an excellent hair mask. Feel free to experiment - all our products are 100% natural and safe to combine.

Why choose Sedor

Discover the secret to your hair's natural beauty with our authentic products!

100% Natural

Pure Sudanese ingredients, no chemicals, no artificial additives

Authentic Heritage

Traditional recipes passed down through generations of Sudanese beauty

Proven Results

See visible improvement in hair health from the very first use

Fast Delivery

Quick shipping across Egypt & Gulf countries with tracking